User Data Request Policy
This User Request Processing Policy defines the procedure for submitting, reviewing, and fulfilling user requests related to personal data and the use of the website.
1. General Provisions
1.1. The Website Administration ensures the implementation of users’ rights regarding their personal data.
1.2. This Policy applies to all user requests submitted to the Website Administration.
1.3. Requests are processed in accordance with applicable law and the Privacy Policy.
2. Types of User Requests
2.1. Users may submit requests including, but not limited to:
requests to access personal data;
requests to correct or update data;
requests to delete personal data;
withdrawal of consent to data processing;
requests related to cookie usage;
other requests related to the use of the website.
3. Request Submission Procedure
3.1. Requests must be submitted in written form via the email address provided on the website.
3.2. Requests should include:
a description of the request;
a contact email address for response;
information necessary to verify the user’s identity (if required).
4. Request Review Timeframes
4.1. The Administration reviews user requests within a reasonable period of time.
4.2. Response times may be extended where permitted by law or when additional verification is required.
5. Request Handling and Fulfillment
5.1. The Administration takes appropriate measures to fulfill valid user requests.
5.2. If a request is denied, the user will be informed of the reasons, where required by law.
5.3. The Administration may request additional information to verify the identity of the user.
6. Limitations
6.1. Requests may be refused if they:
conflict with legal obligations;
affect the rights and freedoms of third parties;
are manifestly unfounded or excessive.
7. Contact Information
7.1. User requests and inquiries should be sent to email:
8. Changes to This User Request Processing Policy
8.1. The Administration reserves the right to update this Policy at any time without prior notice. The current version is always available on this page.
Last updated: 02/02/2026